The exchange-return period is 15 days from the invoice date, provided that the products you have purchased from www.parkkaron.com.tr have not been used. The contracted cargo company for return and exchange transactions is MNG Cargo. In your exchange and return transactions, you can ship the product with MNG Cargo 111033440 customer number under appropriate conditions at the contracted cargo company. When the product returns to us, your money is returned to you by sticking to your payment method after the acceptance approval is received after the examination. If you have made a payment with payment at the door, the fee will be refunded within 7 working days to the IBAN information you will send to us. In your credit card purchases, transactions are made according to the return process of the bank connected to the card.

*Invoice submission is obligatory in exchange and return transactions.